Frequently Asked Questions

This event looks exciting! How do I receive more information and updates?

Answer:  We agree. Join our email list and you will be the first to receive updates about ticket sales, event info, and special announcements. Click here to join our list

What if I can't find my tickets or print my ticket?

Please contact Eventbrite directly in regards to any ticketing issues: https://www.eventbrite.com/contact-us/ or email  support@eventbrite.com

May I transfer/sell or upgrade my ticket to another person?

Answer:

Transfer/Sell:  you can transfer/sell ticket(s) to someone else. If you would like to transfer your ticket(s) to someone else, or change the name on your ticket(s), please Click Here

Ticket Upgrade:  any ticket upgrades are handled in a specific manner.  First buy the ticket type in which you would like to upgrade.  Show proof of both purchases (initial and upgrade), and we will have the initial purchase, from which you upgraded, refunded.  This is the only way the ticket agency can handle any sort of ticket upgrade.

 

What is the refund policy?

Answer:  Tickets are non-refundable, but are transferable (or you can change the name on a ticket) by logging into your Eventbrite account.

 

What is the layout of the event and seating arrangements?

Answer:  This is more of a reception-style event for the Main Event tickets - encompassing the Gaylord’s vast Ballroom Complex w/ limited seating for the Main Event ticketholders to maximize event space, comfort, and crowd flow. However, there are more open seating areas available in the VIP areas for the vast majority of the VIP's.  If seating is of concern, VIP is the way to go. There is also more seating in the "POSE Club" ticket option as well as reserved seating for the "Velvet Rope - Cherry Blossom" ticket option.

 

Is thre a coat check at this event?

Answer:  Yes - the Gaylord will be providing complimentary coat check for all event attendees.

 

What is the dress code?

Answer:  There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns. More details can be found here

 

What must I bring to the event?

Answer:  Your Big Night DC Eventbrite ticket.  Also, this is an adult-only event (over 21), and all attendees are required to bring an up-to-date, Government-issued photo ID with date of birth, and a smile. VERY IMPORTANT: You must be present with your ID and ticket.  You may not check-in someone else for this event. 

 

What is the typical makeup of attendees?

Answer:  The event typically attracts a mid-20's to early 40's crowd, but anyone over 21 years old is welcome. People travel in from around the country for the event, so the event has a nice diversity to it. There is typically a 50%/50% split of singles and couples, as well as a pretty even split between men and women. There are more than ten distinct party areas/genres/themes throughout the event, so there is always something for everyone.  As a general rule, the age usually increases with the higher ticket options.

 

What is the age minimum for this event?

Answer:  The event is for adults only (over 21), and includes all you would expect in top-notch service from the award-winning Gaylord staff.  All attendees are required to bring is an up-to-date, Government-issued photo ID with date of birth,and a smile. VERY IMPORTANT: You must be present with your ID and ticket. You may not check-in someone else for this event.

 

What time do I get to enter into the event?

Answer:  Entry times depend on your ticket type:  You may get your credentials starting at 2 PM the day of the event and entry times are as follows:

  • Main Event Late Entry: 11 PM (credentials for this entry type cannot be obtained until 11:00PM the night of the event)
  • Main Event (No Food): 9 PM
  • Main Event Food: 9 PM
  • VIP: 9 PM
  • POSE Club: 8:30 PM (into POSE Club)
  • Velvet Rope - Cherry Blossom: 8:30 PM (into the Cherry Blossom Ballroom)